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Privacy Notice

Confía Digital S.A.S., identified with NIT 901.890.580-6, in compliance with Law 1581 of 2012 and Decree 1377 of 2013, informs the holders of personal data that the data you provide through our communication channels, such as our website https://confiadigital.com.co, email, phone calls, WhatsApp messages, text messages and physical correspondence, will be processed in accordance with our Personal Data Processing Policy.

Data Collected

On our website, we collect the following personal data.

  • Names and surnames
  • E-mail address
  • Phone
  • Name of client company
  • Documents and images

In other contexts, such as recruitment processes, employment or customer registration, we may request additional information, including sensitive data, which will be treated in accordance with current regulations and with appropriate security measures.

Purposes of Processing

Personal data will be used for the following purposes.

  • Manage requests and inquiries made through our communication channels.
  • Offer and promote products and services that meet their needs.
  • Improve the user experience in our communication channels.
  • Comply with legal and contractual obligations.
  • Contact holders through phone calls, text messages, e-mails and physical correspondence.
  • Conduct studies or research for academic or commercial purposes.
  • To carry out administrative procedures, send commercial information, request the completion of surveys, as well as collect, store, use, circulate, delete, process, contact, survey, compile, exchange, publish, audit, update and/or manage the personal data of users in the different databases managed by the company.

Processing of Sensitive Data

On our website, we do not request or process sensitive data, such as information about health, political orientation, religious or philosophical beliefs, among others. However, in other contexts, such as in customer registration or employment processes, we may request sensitive data, such as financial or medical information. These data will be treated with strict confidentiality and used only for the specific purposes for which they were collected.

For the processing of this data, your prior, express and informed authorization will be requested, in accordance with the regulations in force.

Holder's Rights

You have the right to know, update, rectify and delete your personal data, as well as to revoke the authorization granted for its treatment.

Contact

To exercise your rights or for any inquiry related to the processing of your personal data, you can contact us through:

For more information about our privacy practices and your rights as a data subject, we invite you to consult our Personal Data Processing Policy at the following link:  https://confiadigital.com.co/politica-de-tratamiento-de-datos/.

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